Case Study

Tokyo Food Case Study

Pioneering Quality Japanese Products in Oceania

AT A GLANCE

CUSTOMER

HR Administration

COMPANY

INDUSTRY

Distribution – Retail and Wholesale Trade

THE JOURNEY

TOKYO FOOD

Established in April 1996, with roots dating back to 1987, Tokyo Food Co., Ltd has been at the forefront of adapting to evolving food trends and consumer behaviour. With a mission to deliver the highest quality Japanese products to New Zealand, Australia, and across Oceania, the company consistently exceeds customer expectations. Operating from five distribution locations in New Zealand and boasting its own retail group, Japan Mart, with nine locations, Tokyo Food Co., Ltd has firmly established itself as a leading provider of Japanese cuisine in the region.

“CleverTime has been a game-changer for our company. As the HR and Administration, we’ve seen significant improvements in efficiency and productivity. Real-time data collection and scheduling features have streamlined our operations, saving time and money. Thanks to CleverTime, we’ve eliminated cumbersome tasks like tracing back timesheets and have noticed improvements in employee accountability and attendance. Plus, support from the CleverTime team has been exceptional. Highly recommend.”

HR Administration
TOKYO FOOD Co., Ltd.

Empowering Operations

CleverTime’s Tailored Solution For Tokyo Food

Drawing on its extensive experience across multiple industries, CleverTime assisted Tokyo Food in developing a tailored solution to accommodate its unique operating methods and diverse business models. Tokyo Food and Japan Mart have fully embraced CleverTime’s system, leveraging its mobile solution for flexible time tracking, employee leave management, and advanced rostering to enhance efficiency. With a centralized reporting system and job cost function in place, Tokyo Food can now efficiently oversee human resource allocation and manage workforce efficiency.

CHALLENGES

The Tokyo Food’s CleverTime Story

The company has been facing a growth wave after the pandemic as an impact of the domestic consumers’ eating habits and lifestyle, with people as wellness and health take a more prominent forefront.

There were more jobs and roles to manage internally under multiple departments and distribution channels. Tokyo Food was searching for a time management system which can streamline their complex payroll and operation system for better productivity and accuracy.

BEYOND THE BASIC

CleverTime has solidified its position as a strategic growth partner for Tokyo Food and Japan Mart, fully aligned with their company missions and visions.

With 290 employees now using the CleverTime system, our solution has become an indispensable part of their operations, for its productivity, efficiency and most importantly, the well-being of their workforce. This integration reflects CleverTime’s commitment to providing seamless and effective time and attendance solutions for businesses across various industries.

TOKYO FOOD CHOOSES CLEVERTIME
Tokyo Food has found CleverTime to be the perfect time and attendance solution for its diverse operations. With multiple business models, operational systems, distribution channels and departments to manage, CleverTime seamlessly integrates into all facets of the company. This integration has significantly reduced administrative time and processes across various managerial areas, including HR, payroll, and finance, resulting in an enhanced company culture.

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